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Contact us

For inquiries about your own personal information, please contact our inquiry desk.Please read “Notes Before Submitting Inquiries” before making an inquiry.

Due to security by SSL, this contact form is administered through aiphone.co.jp.

On receiving your inquiry, an e-mail notifying receipt will be automatically sent to your e-mail address.
If you have not received the Receipt Confirmation Mail, your inquiry may not have been accepted into our system. If this is the case, please confirm the content of your inquiry and send it to us again.

If you are based in the USA, Canada, France, Australia, New Zealand, Singapore or United Kingdom, please use the links on the "Other Local Office" page to contact our local sales offices in the each country.

Contact us (Other Local Office) >>

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Notes Before Submitting Inquiries


Please only submit an inquiry after having consented to the following terms. Please be advised that if you do not consent to the following terms, we may not be able to respond to your inquiries and/or questions.

  • We may use the personal information provided by you to respond to your inquiries and/or questions.
  • Our affiliated companies and/or outsourcing contractors may use the personal information provided by you within the purposes of use set forth above. In addition, we may provide the personal information provided by you to local distributors in which you reside.
  • You may make a request for disclosure, notification of purposes of use, correction, addition, deletion, cessation of use, or cessation of provision to third parties for your own personal information. Please make such request in writing, referring to the procedures for written requests for disclosure, etc.
  • We may respond to your inquiries and/or questions in writing. Therefore, if you do not provide us with accurate personal information, we may not be able to respond to your inquiries and/or questions.
  • Since the contents of our response are addressed to you only, please refrain from diverting and/or derivatively using the contents for any other purposes, whether in whole or in part.
  • If you would like to see our policy regarding the handling of our clients’ personal information in general, please refer to our “Privacy Policy”.
  • If you are below the age of 16, please only submit inquiries after obtaining consent from your parents/guardians.
  • Please note that we will respond to inquiries which are made on Saturdays, Sundays, public holidays, or during the year-end or new-year holidays or on company holidays, on or after the following business day.