Japan’s #1 Intercom Systems for Apartments

2023 Japan Top Market Share

4 Million Shipments Annually

2021 Global Top Market Share

With over 75 years of expertise and 50% domestic market share, AIPHONE offers flexible intercom solutions for apartment buildings. Designed for long-term reliability, our systems support analog and IP trunk lines, ensuring seamless upgrades. Designed for a 15-year service life, AIPHONE apartment systems reduce operational costs and replacement needs, offering efficient long-term security.

Japan’s #1
Intercom Systems
for Apartments

Smart Intercom Replacement for
Apartments and Condominiums

As intercom systems age, making the right replacement choice essential. AIPHONE apartment systems are designed for 15 years of reliable operation, minimizing the need for frequent replacements. We guarantee that main repair parts remain available for seven years after production ends, significantly reducing the need for frequent system changes. Our condo intercom replacement systems also allow you to reuse existing wiring and minimize installation costs, while ensuring smooth upgrades. AIPHONE solutions deliver long-term reliability, enhanced security, and cost savings.

Prioritize Long-Lasting Design for Reliable Performance

When replacing intercom systems, choose models that are built to last. AIPHONE intercoms offer wired intercom replacement solutions designed for an expected operational lifespan of 15 years. This durability minimizes the need for frequent replacements and reduces long-term costs, ensuring continuous reliable performance.

Ensure Long-Term Repair Support for Cost Savings

Rather than replacing entire systems, partial repairs are more cost-effective when issues arise. AIPHONE’s 7-year repair parts support ensures systems are maintained, while its modular components ensure that you can easily replace individual parts without needing a full system overhaul.

Choose Durable, Weather-Resistant Equipment

AIPHONE’s intercoms are built to withstand impact, extreme temperatures, and environmental wear. With high IK ratings for impact resistance and high IP ratings for water and dust protection, these systems reduce the need for frequent replacements, especially in harsh outdoor environments.

Preserve Building Aesthetics During Modernization

Renovating buildings often requires balancing functionality with design. AIPHONE’s modular entrance stations allow for easy upgrades without disrupting the building’s appearance. These adaptable units ensure modern intercom performance while seamlessly preserving the building's original look.

Storm Damage Repairs for Entrance Stations

When entrance stations are damaged by storms or wear, consider whether repairs can restore functionality. AIPHONE’s modular solutions enable cost-effective repairs, targeting only the damaged modules without the need for a full system replacement, minimizing downtime and repair costs.

Upgrade During Renovation While Reusing Existing Wiring

Renovating provides an opportunity to upgrade existing intercom systems without the need for costly rewiring. AIPHONE’s systems support upgrades that reuse existing wiring, reducing installation costs and ensuring long-term reliability without the need for full system replacements.

Explore Products

Discover our full lineup of intercom and access control solutions, engineered for reliability at any scale.

Master Control Station

Serving as a unified hub within supervisory rooms, this station centrally manages calls and video surveillance. It integrates remote access control features, enabling stable and complete oversight of all traffic across the healthcare environment.
Mobile APP

Use this smartphone application to verify video and respond to calls from any location. It supports staff mobility during security walks, allowing for consistent monitoring and alert management without the requirement of being confined to a desk.
Call Station

For direct communication from entry points to the administrative office, use these versatile stations. They support various modules, including IC readers and keypads, ensuring a tailored approach to managing site security and visitor access.
Indoor Station

Occupants can use this station to communicate with visitors and release doors from within an office or residential unit. Choose from various configurations, including high-definition video, to meet the specific needs of the users and the building.
Inter-station Communication

Engineered for stable point-to-point contact, this system connects multiple rooms via a reliable interface. It streamlines workflow in facilities where direct, room-specific coordination is required to maintain efficient facility-wide contact.

Why Choose Aiphone

Reliable Replacement Performance

When replacing aging intercom systems, reliable operation is essential. AIPHONE intercoms are built for long-term durability in multi-unit environments, reducing repeat service calls. This minimizes unexpected failures and lowers the cost of frequent replacements.

Lower Lifecycle Cost Through Fewer Replacements

Frequent system replacements raise costs. Designed with a lifespan of up to 15 years, AIPHONE intercoms reduce the need for frequent replacements. This lowers long-term operating costs, enhances system reliability, and ensures long-term savings for apartment communities.

Seamless Integration and Long-Term Support

AIPHONE’s intercom systems integrate easily with existing building infrastructure and access control platforms. Supported by a global distributor network, AIPHONE offers long-term repair parts availability, ensuring reliability and reduced risk of system failure over time.

Contact us to find more
information about AIPHONE

Our local staff in your country will contact you for more flexible customer support.

Our Global Clients

Marina Bay Sands
Singapore
White House
United States
Changi Airport
Singapore
Sydney Harbour Bridge
Australia
House Of Parliament
United Kingdom
Pearl Qatar
Qatar
MRTA Park & Ride Bangkok
Thailand
India N. F. Railway
India

Aiphone Global Coverage

Headquarter Sales Subsidiaries Distributors

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Real Results, Proven Solutions

Explore our case studies to see how we simplify complex challenges and deliver accurate, efficient outcomes for our clients across a variety of industries.

Case 1

Affordable Housing System Repair

Challenge: An affordable high-residency housing complex experienced a critical system failure after an electrical storm damaged the entrance display module. Although the guard station could still communicate internally, the main entrance unit stopped functioning entirely, disrupting visitor screening for residents. Because local regulations required a working multi-tenant intercom for compliance, restoring the system quickly was essential. With limited budget and discontinued components, the owner needed a practical intercom replacement strategy that would avoid excessive costs while maintaining safety standards.
Solution: A local dealer partnered with AIPHONE to evaluate the damaged entrance module instead of replacing the entire system. After inspection, a blown fuse was discovered and replaced, restoring the module’s original programming and full operation.

This targeted apartment intercom repair allowed the building to regain compliance within a week while avoiding full system replacement. Repair costs were significantly lower than installing a new system, protecting the owner’s budget.

Case 2

Historical Apartment Modernization

Challenge: A century-old apartment building undergoing renovation required modernization of its outdated entry communication system. The existing intercom had stopped functioning years earlier, and tenants lacked a reliable way to verify visitors from their units. The owner wanted to preserve the historic façade while improving visitor screening and internal communication capabilities. To manage costs and minimize structural disruption, the solution needed to support existing wiring while enabling a full intercom replacement suitable for a multi-family property.
Solution: A bus-wired multi-tenant intercom system was selected to integrate with the building’s existing infrastructure, minimizing rewiring requirements. Modular entrance stations were customized and painted to blend seamlessly with the building’s exterior.

This structured condo intercom renewal delivered modern visitor verification and internal communication while preserving the property’s architectural character. The system met both operational and aesthetic expectations for residents and ownership.

Customer Testimonials

See how organizations across industries and around the world solve security challenges with our solutions.

I've known of AIPHONE throughout my 40-year security career and I've always known it to be a reliable product. We are extremely happy.

Manager of Security, Telecommunications, and Emergency Preparedness

Hospital, U.S.
The first thing that comes to mind when you say AIPHONE is 'quality.' The second thing is its history and reliability. Unlike other technology companies, AIPHONE has a long history. Reliability is also important, as users of AIPHONE products know that they will never encounter a system error.

Sub-contractor

Turkey
AIPHONE products are user-friendly, easy to use, and suitable for a wide range of environments. They have very efficient equipment to meet the needs of the market and can give us the most convenient choice.

Construction Company

U.S.
AIPHONE was the first company we worked with and we experienced good quality products and services. It is premium, reliable, secure, and easy to use.

Security Dealer

U.S.
Install AIPHONE's IX Series Peer-to-Peer IP Video Intercom to see customers clearly on a 7" touch screen and reach other attendants with station-to-station communication.

Security Manager

Railway Company, Japan
The durability of the products is the best. I also like how easy it works, the installation is class A. The good thing was how satisfied the owner of the project was with the product.

Security Dealer

Dominican Republic
When we install an AIPHONE system we can walk away confident that it is going to work. AIPHONE has been our go-to intercom system for over 20 years.

Owner, Systems Integration Company

U.S.
The villa intercom outdoor unit can be extended more than 300 meters with long distance adaptor. Compatible with third-party CCTV camera, and both Surface mount and Flush mount outdoor stations are excellent for UAE's hot weather conditions.

System Integrator

United Arab Emirates

Contact us to find more
information about AIPHONE

Our local staff in your country will contact you for more flexible customer support.

AIPHONE is Japan's leading intercom systems company, with a history of over 75 years of developing and manufacturing top-quality intercom solutions. For many years, AIPHONE has maintained a market share exceeding 50% in Japan. Listed on the Tokyo Stock Exchange's Prime Market, AIPHONE products are available in over 70 countries worldwide, supported by a global network of subsidiaries and local distributors.

Company Name: AIPHONE CO., LTD.
Established: 1948
Listed Market: Tokyo Stock Exchange / Nagoya Stock Exchange
Headquarters: Nagoya, Aichi, Japan
Market Coverage: Over 70 Countries
Employees: Around 2,000
Awards

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Japan’s #1 Intercom Systems for Apartments

Smart Intercom Replacement for
Apartments and Condominiums

Prioritize Long-Lasting Design for Reliable Performance

Ensure Long-Term Repair Support for Cost Savings

Choose Durable, Weather-Resistant Equipment

Preserve Building Aesthetics During Modernization

Storm Damage Repairs for Entrance Stations

Upgrade During Renovation While Reusing Existing Wiring

Explore Products

Master Control Station

Mobile APP

Call Station

Indoor Station

Inter-station Communication