A large amusement park with several remote parking lots was having a rash of vehicle break‑downs and vehicles being prowled. They wanted a method for guests to call into Guest Services for assistance, as well as the option to call their security operations center (SOC) if a threat or potential crime was detected.
The park had existing security cameras covering the lots, but the security executive wanted to see an identifying view of the guests calling for assistance. He also wanted a means to deter car prowlers by warning the suspects that they were being watched.
Modular towers, equipped with IP video intercoms, were installed throughout the parking lots. The intercom's two call buttons reached Guest Services for assistance or the SOC for an emergency. Adding to the wide view of the network camera, the intercom camera provided a close-up view of guests. Speakers were added to light poles to loudly broadcast alerts if a prowler was caught in action.
Highly visible beacons ensured guests could easily spot tower locations. The IP intercom covered the long distance between the strategic locations, while the modularity of the towers reduced freight costs and set‑up time. By using a brand with a reputation for quality and support, the park got their custom colors, along with support for years to come.
