Privacy Notice

PRIVACY NOTICE (For Inquire and Sales Marketing)

First published: October 1st, 2023
Last updated: [October 1st, 2023]

We, AIPHONE CO., LTD., take your privacy seriously. When we process your personal data, we undertake to comply with all protections provided to you by data protection laws, including the European Union's General Data Protection Regulation ("GDPR") and the US California Consumer Privacy Act ("CCPA"). Below is our notice on how we process and protect your personal data that we receive when you contact us.

PERSON IN CHARGE (controller)

This privacy notice is issued by us, AIPHONE CO., LTD. When we collect and use your personal data, we are responsible for protecting your rights in relation to your personal data.

PURPOSES, LAWFUL BASIS (why and on what lawful grounds we use your personal data), SOURCES (Source of information) and RETENTION (how long we retain your personal data)

As shown in the table below, we obtain your personal information, the types of information we obtain, the legal basis, the source of collection and the retention period.

Purpose Personal Data Lawful Basis Sources Retention
To provide answers to inquires Name, E-mail address, Phone number Necessary for the purpose of our legitimate interest From inquire form( After a certain period of time after the enquiry has been resolved
Marketing activities with information entered in the inquire form [linkage of informative information (*) and to provide free-mail magazine] Name, E-mail address, Phone number Consent by you From inquire form(
Linkage of informative information (*) :
After cookie opting out, until a reasonable processing time has elapsed (Cookie settings are Please click the “More Information”.
To provide free-mail magazine :
Until you complete the "unsubscribe" procedure at the bottom of the free e-mail magazine distributed by our company.

(*) Personal data such as log information related to Internet usage such as cookies, IP addresses, and browsing history


We usually do not collect or use sensitive personal data. If we collect and use sensitive categories of personal data, we will obtain your prior express consent, unless this is necessary to fulfil a statutory obligation or to protect your or another person's vital interests in an emergency.


We do not sell and sharing personal information and sensitive personal information.

DISCLOSURE (who we share your personal data with)

As shown in the table below, we disclose certain categories of your personal data in so far as may be necessary for the purposes described above to the respective recipients.

Categories of personal data to be disclosed Recipients
Personal data required to respond to inquiries. Our sales subsidiaries and distributors,

Where such recipients are “data processors” in the meaning of GDPR, we make sure that such data processors have in place appropriate data protection measures by virtue of data processing contracts between such processors and us in compliance with Article 28 of GDPR.


We usually do not transfer your personal data to any entities located in any other countries outside of the European Economic Area., where data protection law with a level of privacy and data protection equivalent to that of GDPR is not in force. In cases such a data transfer happens, we either ask for your prior consent thereto or we protect your rights with personal data by virtue of data transfer agreements with relevant data recipients pursuant to Article 46 of the GDPR, which impose on such recipients contractual obligations to ensure adequate level of data protection equivalent to those laid down by GDPR.


Provided that certain conditions are met, you have legal rights to request from us the following:

  • Access to your personal data and to certain supplementary information covered by this notice;
  • Correction of your personal data if inaccurate or incomplete;
  • Erasure of your personal data in certain circumstances;
  • Suspension of using your personal data in certain circumstances;
  • Stopping processing your personal data in certain circumstances;
  • Obtaining your personal data in a structured, commonly used, and computer-readable format;
  • Right not to be discriminated against on the grounds of the exercise of rights.

If you wish to exercise your right, please contact us.


You can lodge complaints about our way of processing your personal data with data protection supervisory authorities.




For further information and inquiry, contact: