Video Tenant Station


  • 7-inch touchscreen LCD
    Easy to recognize visitors with High resolution display
  • Thin design
    Blend in perfectly in any decor

Calling flow

Call max.8 video tenant stations at the same time.

Calling video tenant stations image.

Receiving an incoming call and recording

Incoming a call and communicate with visitors

Incoming a call and talk screen


Video/audio recordings can be selected from the history to be viewed.

Video/audio recording screen.

Specification of recommended microSD card
Recording function cannot be used without microSD card.

Standard microSDHC memory card
Supported storage capacity 4 GB to 32 GB
Format FAT32
Speed classes SD speed class 10

Registration of mobile devices

Can be registered max.8 mobile devices per each unit.

Registration of mobile devices image

Calling the lift

You can call the lift to your floor.
(A lift control adapter is required.)

Calling the lift screen

Lift control adaptor (IXGW-LC)

Monitoring for security

Monitoring a door station, Monitoring an entrance station, Monitoring an IP camera

Intercom App®

Intercom App image

Answer calls anywhere inside or outside your home

  • Answer calls from the entrance station, the video tenant station, the master station and the door station.
  • Monitor the entrance station or the door station.
  • Audio and video recording function.
  • Confirm incoming call history. (Up to each 20 incoming calls are stored.)
  • Operate electric locks.
  • Up to 8 devices per each unit.
    (Residential Unit / Commercial Unit / Guard Unit )
Answer calls with mobile device image

Usage Example


Answer calls anywhere inside or outside your home

CASE1:Answer calls anywhere inside or outside your home


Handle deliveries when you are not at home

CASE2:Handle deliveries when not at home


Communicate with child at home

CASE3:Communicate with child at home

How to use smartphone

Simple & easy download instruction for users.

1:Install application (Free Download), 2:Scan the QR code, 3:Confirm operation
  1. Both iOS and Android are available

    Android  Get it on Google Play

    iOS  QR Code Download on the App Store

    *Android is a trademark of Google LLC.
    *IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
  2. Scan the QR code distributed from the guard or management company, or the QR code shown on the tenant station screen.
    *QR code is a registered trademark of Denso Wave Incorporated.
  3. Configuration is complete if you can communicate with visitors.
    *No video will be displayed for Door Stations without cameras.
    *The ringtone and other settings can be changed on the Settings screen.


You can view audio and video on your mobile device.

Recording screen by mobile device


A gateway adaptor is required to make calls to mobile applications by connecting to the Internet.


Gateway adaptor (IXGW-GW)

*Depending on the network environment or other factors audio or video dropout, delays, lower frame rates, or other loss of correct operation might occur.

Video Entrance station


How to call the room

There are three types of operation screens. They can be selected by tapping the icon at the top of the screen. Select any option to call.

1, Call by Unit Number Screen.

1:Call by Unit Number
								1 Screen.

2, Search by List*1 Screen

2:Search by List 2 *Screen

*1 Up to 100 addresses.

3, Search by Name Screen

3:Search by Name Screen

Audio and video recording

Video and audio can be recorded on a microSD card in video entrance station.

Recording on a microSD card

Integration with NVR/VMS

IXG-DM7 is compatible with the ONVIF profiles. This allows video entrance station to be used with NVR/VMS.

Integration with NVR/VMS image

12 languages available

Visitors can select the display language.

select the display language screen

Door release by Access Code

An electric door can be released by entering an Access Code using the keypad.

Enter Access Code screen

Guard Station


Available 3rd quarter of 2020

  • 7 inch TFT color LCD monitor
    • Easy operation with 7-inch monitor.
    • Video monitoring of entrance stations.
  • Wide / Zoom & Pantilt
    • See the 170° wide view video from the entrance stations.
    • Use zoom and pantilt functions for a detailed view.

Calling flow

Calling flow image

Audio and video recording

  • Automatic recording of audio and video:
    When receiving an incoming call, video and audio can be recorded automatically. Save the recording record on a microSD card.
  • Manual recording of audio and video:
    Video and audio can be recorded manually. Save the recording record on a microSD card.
  • Audio and video playback:
    Play audio and video recordings that are saved on a microSD card of a guard station from the station or a PC.
Recording on a microSD card


  • Manual transfer

    Calls can be placed on hold and transferred to another station manually by the operator.

  • Delay transfer

    If no response occurs within a set interval, calls are automatically transferred to another pre-programmed station.

  • Absent transfer

    The incoming calls are sent to another station automatically when absent transfer is enabled.

  • Schedule transfer

    Calls are automatically transferred to another station during scheduled times, such as after normal business hours.


  • Voice paging: Page with voice to all stations or a building.
  • Message paging: Page pre-recorded message to all stations or selected buildings.

Call history

  • Up to each 100 incoming / outgoing call records are stored.

Automatic system status supervision

Use the guard station or your PC to find problems quickly and accurately to provide the utmost communication reliability.

Network connection status check and Problem alert image

Other Features

Lift control adaptor

Installing a lift control adaptor gives the option to control lifts from the tenant station.


Lift control adaptor (IXGW-LC)

control lifts from the tenant station image

Video / Audio station for tenant station

You can connect door station or doorbell for each video door station.

connect door station or doorbell image

System programming

Programming can be achieved using a PC running the IXG Support Tool. You can download IXG Support Tool from the AIPHONE web site. Ensure that the operating environment of your computer meets the following conditions.

OS Microsoft Windows 7 Professional(SP1) / Microsoft Windows 7 Enterprise(SP1) / Microsoft Windows 7 Ultimate(SP1) Microsoft Windows 8 / Microsoft Windows 8 Pro / Microsoft Windows 8 Enterprise Microsoft Windows 8.1 / Microsoft Windows 8.1 Pro / Microsoft Windows 8.1 Enterprise Microsoft Windows 10 Home / Microsoft Windows 10 Pro / Microsoft Windows 10 Enterprise
CPU 32 bit (x86) processor or 64 bit (x64) processor of 1GHz or higher
Memory 4GB RAM or higher
Screen resolution 1280×768 or greater
System programming Image


  • We do not recommend using a wireless communication such as wireless LAN as it may not operate correctly due to security issues or communication speed delays.
  • For IPv4 Address with DHCP, due to the architecture of the IXG system, DHCP configuration is only recommended for network environments utilizing managed (static) IP address leasing.
  • For stateless IPv6 Address, do not change the prefix of the device so that it cannot transmit Router Advertisement (RA).
  • For IPv6 Address with DHCP, due to the architecture of the IXG system, DHCP configuration is only recommended for network environments utilizing managed (static) IP address leasing. The DUID of the device: 00030001 + MAC address
  • Depending on the network environment and computer, prior arrangements and setup operations involving the network administrator might be necessary.
  • Depending on the network environment, operation delays might occur.
  • Depending on the network environment or other factors, audio or video dropout, delays, lower frame rates, or other loss of correct operation might occur.
  • The protocols used by this system must be supported.
  • The network bandwidth required by each device when communicating are as follows.
    G.711:64kbps x 2(in communication) H.264:32kbps-up tp 2048 kbps
  • IPv4 and IPv6 cannot be mixed in the same system.
  • If the Internet connection's uplink speed is slow, video may not be displayed properly.
    (An uplink speed of 16 Mbps or more is recommended.)
  • Intercom app may become unavailable for a certain period of time due to maintenance on the cloud server.
  • If the cloud server terminates the service, you will not be able to use the intercom app.
  • The intercom app will be unavailable while the Gateway Adapter firmware is being updated.
  • Due to the features and services provided by the Gateway Adaptor and the AIPHONE IXG app, future required changes to device functionality, network communication, security, etc. may require firmware updates unavailable to the Gateway Adaptor.
  • In this situation, the Gateway Adaptor would need to be replaced at the cost of the responsible party.